Terms & Conditions
- Any order placed by Customer shall be binding on USABoutique only upon acceptance and further confirmation by USABoutique, to be sent to Customer through an e-mail message.
- If any item that Customer has ordered is not available (not only temporarily) USABoutique shall not be bound by any obligation to deliver; in this event USABoutique will inform Customer about non-availability of the ordered item and reimburse the amount, if any, already received in payment of relevant price.
- Any sale agreement between USABoutique and Customer shall be understood as concluded only upon written confirmation of the order sent to Customer through an e-mail message by USABoutique.
- The items’ prices shall always be invoiced in Euro (EUR),USABoutique shall use its best endeavours to procure that prices indicated on this website are correct and updated. Shipment and delivery costs shall be charged on the Customer at the time of shipping the ordered item, according to the delivery fees in force at that time and as indicated in the applicable section of this website.
- Delivery of items purchased by the Customer shall be made to the indicated delivery address, which must necessarily be located within the shipping Country selected at the time of access to this website. Shipping costs and time of delivery may vary on a country basis, with a maximum delivery frame of 17 days; should delivery be delayed due to circumstances beyond the reasonable control of USABoutique, Customer shall be notified with an alternative date of delivery.
- Payment shall be made by Customer at the time of placing the order either by credit card or as otherwise specified in the applicable section of this website.
- USABoutique is entitled, at its discretion, to withhold, suspend or cancel delivery or fulfilment of any of its obligations under any sale contract with the Customer in case of material non fulfilment by the same Customer of obligations arising out of previous or concurrent sale contract(s) with USABoutique.
- Customer may return items purchased on www.usaboutique.us, without any penalty, within thirty (30) calendar days to be counted from the day of receipt by Customer of the concerned item. Any additional costs incurred by Customer for deliveries where payment is made on delivery will not be refunded.
Return costs will be at customer charge. For more information on the return procedure, please visit the section dedicated to returns and refunds of the website.
Customer’s right to return any item shall be deemed exercised in the proper way subject to compliance with the following:
• returned items must not have been used, worn, washed or damaged;
• items’ identification tag must still be attached to the items;
• items must be returned in their original packaging, with any related accessories or instructions booklets;
Items have to be sent back in a single delivery through the courier and within thirty (30) calendar days to be counted from the day of receipt by Customer of the concerned items. As a consequence of returning items to USABoutique, the sale contract will be deemed as effectively cancelled and all related obligations, rights or claims shall be equally deemed as cancelled, provided however that if items returned to USABoutique are damaged in any way, USABoutique shall be entitled to retain the payment of the items already done by Customer.
Upon receipt of the returned item, USABoutique shall check compliance with the procedure stated above and fulfillment of all relevant conditions. As soon as USABoutique is able to confirm that all such conditions have been met, USABoutique shall send to Customer an e-mail message confirming the acceptance of the returned item, sending to the relevant Credit Institute within and no later than fourteen (14) days from receipt of the goods, confirmation to proceed with the refund, excluding any additional costs incurred by Customer for deliveries where payment was made on delivery. Timings related to refund on each customer account depend on relevant Credit Institute, only, and are in no way under USABoutique control. Refund of the item’s price shall always be done to the Customer who made the payment, only.
Should the above mentioned conditions not be met, Customer shall not be entitled to any refund for the price paid to USABoutique; nevertheless, Customer shall have the right, at its risk, costs and expenses, to have the item delivered back to him/her, provided that if Customer does not ask for having the item back, USABoutique shall be entitled to keep such item and withhold any amount connected to the transaction.
- Subject to the provision of section 10 here below, Customer is entitled to a warranty covering any defects of the items purchased on www.usaboutique.us for 2 (two) years from delivery, provided that any such defect must be reported to USABoutique within 2 (two) months from relevant discovery. Any claim beyond this timeframe shall be ineffective.
For more information on the return procedure, please visit the section dedicated to returns and refunds of the website.
Upon receipt of the defective item, if USABoutique is able to confirm that such items does not conform with satisfactory quality standard, USABoutique shall send to Customer an e-mail message confirming the acceptance of the returned defective item, sending to relevant Credit Institute within and no later than fourteen (14) days from receipt of the goods, confirmation to proceed to refund. Timings related to refund on each customer account depend on relevant Credit Institute, only, and are in no way under USABoutique control. Refund of the item’s price shall always be done to the Customer who made the payment, only.
